Privacy Policy

PRIVACY POLICY FOR DIMENSIONS COUNSELING CENTER, PLLC

Last Updated: 4/15/2025

INTRODUCTION
Welcome to the website of Dimensions Counseling Center, PLLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.dimensionscounselingcenter.com].

INFORMATION WE COLLECT
When you visit our website, we may collect:
  • Basic contact information if you fill out our contact forms
  • Usage data (pages visited, time spent on site)
  • Device information (browser type, IP address)

When you utilize SMS or MMS services with our practice, we may collect:

Name registered to Caller ID
Phone Number

 
Note: This policy covers website and SMS/MMS usage only. Medical and therapeutic information privacy is covered under our separate HIPAA Notice of Privacy Practices, which will be provided during your first session.

HOW WE USE YOUR INFORMATION
Website and SMS/MMS information is used to:
  • Respond to your inquiries
  • Improve our website and services
  • Send you requested information
  • Schedule appointments
  • Maintain website security

INFORMATION SECURITY
We implement reasonable security measures to protect your information, including:
  • SSL encryption for all data transmission
  • Secure hosting environments
  • Regular security updates
  • Limited staff access to contact information

THIRD-PARTY SERVICES
Our website may use third-party services such as:
  • Google Analytics for website statistics
  • Scheduling software for appointments
  • Contact form processors
  • Website hosting services
These services have their own privacy policies and data collection practices.

COOKIES AND TRACKING
Our website uses cookies to:
  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • You can disable cookies in your browser settings.

CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect information from children.
YOUR RIGHTS
You have the right to:
  • Request access to your data
  • Request deletion of your data
  • Opt-out of communications
  • Update your information

CALIFORNIA PRIVACY RIGHTS
California residents have additional rights regarding their personal information under the CCPA.

UPDATES TO THIS POLICY
We may update this policy periodically. Changes will be posted on this page with an updated revision date.

CONTACT INFORMATION
If you have questions about this website privacy policy, please contact:
Hunter Cook
Dimensions Counseling Center, PLLC
Phone: ‪(423) 722-2499
Email: huntercook@dimensionscounselingcenter.com
Website: https://www.dimensionscounselingcenter.com

Note: This privacy policy applies to website and SMS/MMS usage only and is separate from our medical privacy practices and HIPAA compliance policies.

SMS/MMS consent is not shared with their parties or affiliates for marketing purposes