Therapy FAQ – Online Counseling in Tennessee & Virginia (Johnson City-based)

Learn more about therapy at Dimensions Counseling Center

FAQ

What is Dimensions Counseling Center?

Dimensions Counseling Center is a mental health practice offering telehealth therapy to individuals in Tennessee and Virginia. Our services are led by a licensed therapist in Johnson City, TN, and specialize in treating mental health issues like anxiety, depression, trauma, and life transitions.


Do you prescribe medication?

No, we do not provide medication management. However, we can collaborate with your primary care provider or offer a referral to a psychiatric medication provider to ensure comprehensive care.
Eye-Movement Desensitization and Reprocessing (EMDR) is a proven, evidence-based therapy used to treat trauma, PTSD, and distressing life experiences. EMDR therapy helps individuals process painful memories to reduce their emotional impact, leading to lasting relief and healing.


How long will therapy take?

The duration of online therapy is personalized to your unique needs and goals. We offer both short-term therapy for specific concerns and long-term therapy for deeper emotional exploration. Your therapist will create a personalized treatment plan tailored to you.
What can I expect during my first session?
The first session is an opportunity for us to get to know each other. We will review your intake forms and discuss what brings you to therapy. You can share your background, concerns, and goals at your own pace. This session is primarily a conversation to determine if we are a good fit and to begin building a personalized treatment plan for you.


Will my treatment be confidential?

Yes, your privacy and confidentiality are our highest priorities. We strictly adhere to HIPAA regulations to ensure all your personal and medical information remains secure and private.


What mental health concerns do you treat?

We offer telehealth counseling for adults specializing in:
  • Anxiety
  • Depression
  • Trauma
  • Stress
  • Relationship Issues
  • Anger Management
  • Life Transitions
  • Emotional Overwhelm
We also provide specialized EMDR therapy.


How do I know if therapy is right for me?

Telehealth therapy can be a great option if you are feeling overwhelmed, anxious, or stuck. It provides a safe, confidential, and non-judgmental space to explore your challenges and develop effective coping skills. We also offer an initial consultation to help you decide if our services are a good fit for you.


Is virtual therapy as effective as in-person therapy?

Yes, virtual therapy is a highly effective treatment option. Research shows that telehealth therapy is just as effective as in-person sessions for most mental health concerns. Our secure platform allows you to connect with an experienced therapist from the comfort and privacy of your own space.


Do you offer trauma therapy in Johnson City, TN?

Yes, we specialize in trauma therapy for clients in Johnson City, TN, and throughout Tennessee and Virginia. We use evidence-based approaches like EMDR, ACT, and CBT to help clients heal from PTSD and other distressing life experiences.


Can couples receive therapy virtually?

Yes, we offer convenient and effective telehealth couples counseling. Our sessions help partners resolve conflict, improve communication, and strengthen their emotional connection. Hunter is also trained in the Gottman Method for relationship therapy.
What technology do I need for virtual sessions?
You will need a reliable internet connection, a quiet and private space, and a computer, tablet, or smartphone with a working camera and microphone. We use a secure, HIPAA-compliant telehealth platform to ensure your sessions are confidential and safe."


Are your services available outside Johnson City?

Yes. While our practice is based in Johnson City, TN, we provide telehealth therapy to clients across the entire states of Tennessee and Virginia.
What are your fees?
Costs will vary depending on your insurance plan. Contact us and we can verify your information to give you more information. We also have a self-pay option if you are not insured or do not wish to use your insurance benefits.
Do you accept Medicaid or Medicare
No, we do not accept Medicaid or Medicare insurances at this time.
Do you accept insurance?
Yes, we accept many of the main commercial insurance plans. 
What is your cancellation policy?
We require a 24-hour notice for all session cancellations. Cancellations made within less than 24 hours of the appointment will be charged $100. 
How do I get started with Dimensions Counseling Center?
Getting started is simple. You can schedule a free 15-minute consultation on our website. During this call, we can discuss your needs and answer any questions you have. If it feels like a good fit, we will then schedule your first official therapy session.


Do you provide psychological assessments?

No, we do not provide psychological assessments. However, we can offer a referral to a qualified psychologist for assessment services.
Yes. We provide LPC/MHSP supervision in Tennessee for pre-licensed professionals working toward licensure. Supervision is led by Hunter D. Cook, LPC/MHSP, ACS, and focuses on ethical, practical, and evidence-based clinical development.