Getting Started with Dimensions Counseling Center
What's Next
Taking the first step toward therapy can feel overwhelming—we’re here to make it easy. Whether you're seeking counseling in Johnson City, TN, telehealth services across Tennessee or Virginia, or LPC supervision in Tennessee, we’ll guide you through the process.
Step 1: Complete the New Client Form
Begin by filling out our New Client Information Form. This helps us understand your needs and ensure your care is tailored from the start.
Step 2: Schedule & Confirm Fit
Once we review your form, we’ll reach out to discuss whether Dimensions Counseling Center is the right fit for you. If it is, we’ll offer you an appointment time—or help connect you to a provider who better meets your needs.
Step 3: Set Up Your Patient Portal
You’ll receive an email invitation to create your Patient Portal account. If you don’t see it quickly, be sure to check your spam or junk folder. All forms and documentation will be available in the portal.
Please complete these at least 48 hours before your appointment so we can process your paperwork and verify your insurance benefits in advance.
Step 4: Log On for Your First Appointment
On the day of your telehealth therapy session, we recommend logging in at least 5 minutes early to ensure your internet and video connection are working properly. This helps us start on time and support you without interruptions.
Need help or have questions about insurance or LPC supervision? Contact us—we’re here to walk with you every step of the way.
Step 1: Complete the New Client Form
Begin by filling out our New Client Information Form. This helps us understand your needs and ensure your care is tailored from the start.
Step 2: Schedule & Confirm Fit
Once we review your form, we’ll reach out to discuss whether Dimensions Counseling Center is the right fit for you. If it is, we’ll offer you an appointment time—or help connect you to a provider who better meets your needs.
Step 3: Set Up Your Patient Portal
You’ll receive an email invitation to create your Patient Portal account. If you don’t see it quickly, be sure to check your spam or junk folder. All forms and documentation will be available in the portal.
Please complete these at least 48 hours before your appointment so we can process your paperwork and verify your insurance benefits in advance.
Step 4: Log On for Your First Appointment
On the day of your telehealth therapy session, we recommend logging in at least 5 minutes early to ensure your internet and video connection are working properly. This helps us start on time and support you without interruptions.
Need help or have questions about insurance or LPC supervision? Contact us—we’re here to walk with you every step of the way.